Our typical turn-around time to process and deliver an order is 7 – 10 days. The request to hurry orders beyond our normal process is increasingly prevalent. We are striving to accommodate such requests and are pleased to offer our customers “Rush” request service.
There is added expense to re-organize labor and equipment associated with such requests. “Rush” processing is subject to an additional 3% per plant. “Rush” processing is loading an order in 4 days or less for ball and burlap and 2 days or less for containerized plants. Noon is the cut off time on any given day.
We are not able to accommodate “Rush” requests if digging conditions warrant a summer dig charge. We reserve the right to decline a “Rush” request if it is not in the best interest of the plant or our customer.
Please do not hesitate to contact customer service with any questions.